Frequently Asked Questions

Question 1: How to register for mock test?
Answer: Visit Mockmania.com or download the app from play store Click on register/signup and select the exam. After selecting the particular exam, for which students want to register, complete the registration form & submit. After form submission, login details will be sent on the same mail, which is being provided at the time of registration.
Note: If facing any issue in registration, kindly call 8828253048 for support.

Question 2: Is there any free test or demo test?
Answer: Yes, Some tests are free, which are available just after the registration process is completed.

Question 3: How to take mock test?
Answer:After the login, go to the menu "START EXAM". As you process further read the exam instruction carefully & then go ahead to perform the test. After answering the all questions, "SUBMIT EXAM" & you will get the detailed test analysis with performance comparison with toppers & solution.

Question 4: Does the online test contain any predefined schedule?
Answer: Yes, Some tests are having predefined schedule which can be given on the date or after the starting date & before the end date. While some tests don't have any predefined schedule, students can start giving exams just after the registration & payment confirmation.

Question 5: Will the paper pattern be exactly like the main exam?
Answer: Yes, we will try our level best to provide you the real exam feel in terms of exam pattern and quality of questions.

Question 6: How many times I can give the same test?
Answer: You can attempt free mock test once and paid mock test twice.

Question 7: What will be the validity of my registration for online test series?
Answer: The registration will be valid for three years from the date of registration.

Question 8: How to purchase paid mock test?
Answer: If you are a registered user login with your credential and click on BUY EXAM / PURCHASE EXAM icon and select the test package of your choice then click on DETIALS it will navigate you to page where details of selected mock test will be available click on BUY EXAM button it will redirect you payment page.
Note: If facing any issue in purchase, kindly call 8828253048 for support.

Question 9: What are the payment options?
Answer: There are two payment options, yu can choose either online or offline mode of payment as details are given below:
Online Mode of Payment: Users have to select online mode of payment. APP / Website will redirect user for secure payment process where they can make payment by Net Banking or by different types of card like cash card, master card, credit card etc. As payment is done, it confirmation will be sent on user registered email. Users are advised to make payment online to save time & to make process easy & fast.
You can also pay the amount via WHATSAPP / TEZ / PAYTM on 8828253048 and send us screen shot of successful payment via whatsapp on 8828253048.

Offline Mode of Payment: You can directly pay the amount in the following account number:-
Name - Mockmania Edutech Private Limited
Bank - IDFC Bank
A/c No - 10021227106
IFSC CODE - IDFB0020101
Note: If facing any issue in purchase, kindly call / whatsapp us on 8828253048 for support.

Question 10: My transaction failed, but money deducted from my account, what should I do?
Answer: Do not worry. Your money is always yours. Just send us an email at support@Mockmania.com with your order details and we will do our best to help you.

Question 11: I entered wrong email-id and/or phone number while making the transaction, what should I do?
Answer: In case you have entered a wrong email-id or phone number, please send us an email at support@Mockmania.com with your order details, correct phone number, correct email id and scanned copy of your driving license/voter card.

Question 12: My money deducted twice while making the transaction, what should I do?
Answer: No need to worry, generally, one of the transactions gets refunded back to your bank account automatically. In case this does not happen, you can reach out to us at support@Mockmania.com and we will track your payment to get it refunded.

Question 13: Why is it asking for my phone number and registration details?
Answer: Phone number and email id is to ensure that we can track back your transaction in case you face any technical issue during payment. Mockmania assures you that it would not be used for any other purpose.

Registration number is to ensure that only real aspirants appear for the Test Series so that the best possible estimate of your rank can be obtained.

Question 14: I no longer want to appear for the test series, how can I apply for the refund?
Answer: As of now we do not provide any option for cancellation of products/ services which the users have purchased or subscribed to. Once a product/service has been purchased by the user, we cannot provide any refund, either totally or partially. We suggest that first the user should go through the demos/Mock Tests/Subscribe to the Free Mock tests and/or free to use contents/products/services before they subscribe to or purchase from Mockmania.com. No refund will be made under any circumstances after joining the Test Series of any Course.

Question 15: I do not have a computer; can I appear for the test through my phone?
Answer: Yes, you may appear for the test through your phone, however, your experience on phone would be very different from what you would expect in the actual examination.

Question 16: What if my computer gets disconnected from internet during the test?
Answer: No need to panic, you can resume the test anytime before the test ends.

Question 17: Will I get any report card after the test?
Answer: Yes, you will get a detailed analysis of your performance after the test.

Question 18: Do you also provide detailed solutions of the question asked in mock test?
Answer: Yes, we are providing solutions of each question after the submission of test.

Question 19: Do you provide study material for JAIIB / CAIIB & Promotion exam?
Answer: Yes, we provide study material of each subject in pdf with every mock test package. Study material will be sent on your registered email id after purchase of mock test package.

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